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Exceptional Customer Service - Retaining your Customers for Life!

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Why Selling Sucks & Building Relationships Work?

and helpful for anyone who is involved in serving customers, the book will help you to: Better understand your customers so you can service;

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Customer Service in Business

The book Customer Service in Business: Keeping Your Customers Close and Loyal takes the readers through the significance of the customers;

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Exceptional Service, Exceptional Profit

What if you could protect your business against competitive inroads, once and for all? Customer service;

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Design and Management of Service Processes

truly exceptional. Companies can create and maintain a competitive advantage and can keep loyal customers returning for life by consistently;

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We Are All Customers!

. Every customer deserves to receive exceptional treatment from people who understand how to ensure customer satisfaction and promote loyalty;

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Once a Customer, Always a Customer

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that;

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Successful Customer Service

business can improve now and how to get your customers coming back for more.;

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Define and Deliver Exceptional Customer Service

treating customers should be the same. It should be exceptional. ;

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Fabled Service

develop exceptional customer service that puts your organization above your competition. Inspiring Fabled Service helps you assess your needs and;

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Customer Service for Home Builders

Act as if you like your customer , says customer service expert Carol Smith. She shows builders and their management staffs how to make;

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Fabled Service

program will help you develop exceptional customer servicethat puts your organization above your competition. InspiringFabled Service helps you;

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The Kindness Revolution

your customers with indifference -- and you can then expect to have indifferent customers who will drop you for the next best thing without a;

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Rockstar Service. Rockstar Profits.

like a rock star? What would it do for your business if you treat every customer and client like a rock star? Rockstar Service, Rockstar;

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Ultimate Online Customer Service Guide

Make your online customers happy and create new ones with this winning guide Social media gives you an unparalleled vehicle for connecting;

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Delivering Knock Your Socks Off Service

What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for;

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Maximizing Customer Loyalty

, National Customer Service Association President and CEO C. William Crutcher delivers another comprehensive guide to exceptional customer service;

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Love Thy Customer

exceptional service, regardless of how badly a customer behaves. Love Thy Customer will deal exclusively with the interactions and behaviors;

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Service Design For Business

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's;

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Winning the Service Game

This text offers guidelines on what it takes to deliver outstanding service. It presents over 50 explicit rules for delivery service;

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Leading the Customer Experience

Leading the Customer Experience explores the relationship between leadership behaviour and exceptional service. Most organisation's;

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1001 Ways to Keep Customers Coming Back

Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service;

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Extra Mile: 500 Customer Service Tips for Success

coming back for more. Whether you re just starting your business and want to lock up great customer service procedures, or you re an established;

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At Your Service

A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it;

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Master of Service

. *Become the trademark for your type of business, the trademark in your town, the "In Demand" person. *Make your customers life better, faster;

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Five Platinum Service Principles for Creating Customers for Life

customers. Your SPARK is what distinguishes you from the pack through exceptional PLATINUM service that keeps customers coming back-every time. You;

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Selling the Hug Your Customers Way: The Proven Process for Becoming a Passionate and Successful Salesperson For Life

coming back for more. In his groundbreaking books, Hug Your Customers-a Wall Street Journal bestseller-and Hug Your People, Jack Mitchell;

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