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An exploration of the principles of good customer service. This third edition contains new chapters on: delivering knock-your-socks-off e;
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The latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost;
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, understanding cultural and generational differences, and coping effectively with your most challenging customers. Delivering Knock Your Socks Off;
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, surprisingly, customers who experience world-class Knock Your Socks Off service recovery become your most loyal customers--and are a source;
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Knock your socks off service doesn't just happen. It requires coaching on an ongoing basis. Now, thanks to authors Kristin Anderson and Ron;
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Part of a series for salespeople, adapting the successful knock your socks off formula for wowing customers into a strategy for winning;
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Chip R. Bell--author of the popular Managing ''''Knock Your Socks Off'''' Service--presents a clear blueprint for maximizing business;
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creativity. With its vibrant colors and whimsical illustrations, it's sure to knock your socks off!;
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creativity. With its vibrant colors and whimsical illustrations, it's sure to knock your socks off!;
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books includes plenary indulgences, beautiful pictures, and prayers that will knock your socks off. Try Mary today, she will bring you closer to;
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Act of 1981, it is explicitly illegal in Britain to use a machinegun to kill a hedgehog. 1,227 QI Facts To Blow Your Socks Off will make you;
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Delivering Legendary Customer Service is your guide to the communications, transaction and leadership skills for creating the same great;
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THE ESSENTIAL RESOURCE FOR SELLING YOUR BOOK If you want to publish a book, you must present it to agents and publishers with a knock-your;
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the edge of their seats from start to finish, and the ending will knock your socks off.;
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the edge of their seats from start to finish, and the ending will knock your socks off.;
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The ultimate guide to knitting your own Scandinavian-style socks from popular Swedish knit designer Maja Karlsson.;
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. How to Deliver a Knock Your Socks Off Presentation Techniques to overcome the Fear of Public Speaking Presentation Tips that set you way;
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This study gives an overview of service quality among two groups of staff, on- and off-the-job trained employees in Iran's hotels. It;
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was about to embark on a knock-your-socks-off adventure right here at home. This season would be different from any Stacey had experienced before;
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blown off the line and one of his socks has sailed off into town ...;
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service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectations? Customer service;
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service both externally and internally and, more importantly, delivering it to meet and exceed your customers' expectations? Customer service;
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Who needs shoes when you can do everything in your socks See how Tillie sings, plays putt-putt golf, and runs from an alligator wearing;
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relevant must apply more energy, focus, and resources to creating knock-your-socks-off customer experiences than they ever did before. Companies;
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