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Customer Service: Pearson New International Edition

; understanding the customer of the 21st century; embracing new technologies; call centers; customer service over the Internet; and enhancing service;

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21st Century Business: Customer Service, Student Edition, International Edition

in today's business world.The CUSTOMER SERVICE LEARNER GUIDE, 2e, International Edition includes information on customer service skills needed;

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Services Marketing

This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry;

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Services Marketing B&W

This new international edition of Services Marketing provides an up-to-date and comprehensive overview of the services marketing industry;

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Customer Service in Tourism and Hospitality

A fully revised and updated new edition of this bestselling and a unique text that explains not only the theory behind the importance;

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Once a Customer, Always a Customer

This third edition of a best-seller will make you view your organisation and customers in a new light. It shows beyond doubt that;

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Marketing

For undergraduate Principles of Marketing courses. This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely;

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Delivering Knock Your Socks Off Service

An exploration of the principles of good customer service. This third edition contains new chapters on: delivering knock-your-socks-off e;

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The World of Customer Service

presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and;

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Principles of Marketing plus Pearson MyLab Marketing with Pearson eText, Global Edition

Principles of Marketing plus Pearson MyLab Marketing with Pearson eText, Global Edition 17e editie is een boek van Dr. Philip T. Kotler;

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Quality: Pearson International Edition

studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and;

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Principles of Marketing, Global Edition

This title is a Pearson Global Edition. The Editorial team at Pearson has worked closely with educators around the world to include;

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Superior Customer Value In The New Economy

Great companies consistently meet and exceed customer desires. Superior Customer Value in the New Economy: Concepts and Cases, Second;

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Customer Relationship Management

Customer Relationship Management, Fourth Edition continues to be the go-to CRM guide explaining with unrivalled clarity what CRM is, its;

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Customer Relationship Management

professional qualifications or accreditation in marketing, sales or service management. NEW TO THIS EDITION: New and updated international case;

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Marketing Strategy and Management

edition pays particular attention to the implementation of strategy in practice, including the business to business, service, international and;

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Marketing Strategy and Management

edition pays particular attention to the implementation of strategy in practice, including the business to business, service, international and;

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Using Econometrics: Pearson International Edition

Using Econometrics: Pearson International Edition 6e editie is een boek van A. H. Studenmund uitgegeven bij Pearson Education Limited;

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Customer Service

and career achievement. This edition features more on social networking, trustability, and customer service trends. Information is also;

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Perfect Phrases for Customer Service, Second Edition

professional from the average employee.Perfect Phrases for Customer Service, second edition, provides the language you need for everyday customer;

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A Guide to Customer Service Skills for the Service Desk Professional

The Third Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk;

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Customer Service Management in Africa

- Advancing Customer Service in Africa. Central questions posed and addressed include: What is the new definition of customer service management;

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NVQ/SVQ Level 2 Customer Service Candidate Handbook

The best support for the new NVQ/SVQ Customer Service standards;

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Electronic Devices (Conventional Current Version): Pearson International Edition

Electronic Devices (Conventional Current Version): Pearson International Edition 9e editie is een boek van Thomas L. Floyd uitgegeven;

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Internal Customer Service A Complete Guide - 2019 Edition

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Customer Relationship Management

Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to;

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Services Marketing

and in the future. In its third European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the;

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