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Transforming Field and Service Operations
products has substantially increased the complexity of field service operations. To maximise the efficiency and effectiveness of these operations;
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Service Operations Management
As a part of business management, service operations management refers to the study and practice of managing, controlling, designing;
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Service Management
Including examples from the field of technology, this text provides coverage on global operations and the need for continuous improvement;
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Service Management
from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and;
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Operations Management
Operations Management is all around us and is integral to every industry. Using contemporary and engaging examples this brand new text book;
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Service Operations Management
Service Operations Management gives an introduction to service operations management and also talks about the customer experiences and;
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42 Rules for Superior Field Service
to convert customers into advocates and to generate significant business revenue. If you are in the field service;
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Service Management and Operations
for undergraduate and graduate courses in Service Management or Service Operations Management. This text takes a multidisciplinary;
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Service Science
in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management;
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Service Operations Management Improving Service Delivery
Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by;
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Operations Management
Operations management is a multidisciplinary field which deals with the management of designing, manufacturing and quality control;
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How to Get Things Right: A Guide to Finding and Fixing Service Delivery Problems
follows four very different companies in the finance, gas and tourism sectors as they implement the Service Problem Driven Management Model (SPDM;
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Service Management
Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout;
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Service Operations Management, Second Edition The Total Experience
understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector;
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Service Operations Management, Second Edition The Total Experience
understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector;
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Service Operations Management
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction;
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Managing Service Operations
down to earth approach to an important topic in the field' - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers;
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Managing Service Operations
down to earth approach to an important topic in the field' - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers;
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Operations Management
research and experience in the field of operations management.;
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Service Operations Management
This engaging and accessible textbook explores the challenges and complexities of managing operations in a service industry setting;
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Commit to Safe & Efficient Operations
Commit to Safe and Efficient Operations is a road-map (recipe) for transforming your organization, division or team's safety culture. After;
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Public Service Operations Management
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against;
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Public Service Operations Management
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against;
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Services Operations Management
A complete guide to the strategy, design and delivery of services in today's highly competitive business environment. Presents the ideas;
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Operations Management for Service Industries
is available if we can only organize operations away from capital toward labor intensiveness with emphasis on multipurpose machinery and multiskilled;
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ISE Service Management
The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four;
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Einde inhoud
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