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The Amazon Management System: The Ultimate Digital Business Engine That Creates Extraordinary Value for Both Customers and Shareholders

? Their management system, and it can do the same for you no matter what business you are in or what level. Learning it is as simple as six;

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Think Like Amazon

that only an Amazon insider would know. If you want to compete and win in the digital era, you have to Think Like Amazon.;

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Marketing Due Diligence

The ultimate test of marketing investment, and indeed any investment, is whether it creates value for shareholders. But few marketing;

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Winning on Purpose

Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he;

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Creating Shareholder Value

tests for a corporate strategy that creates shareholder value. The ultimate test of corporate strategy, the only reliable measure, is whether it;

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Value Based Management

manage for value and how you can avoid their pitfalls; and explanations of how Value Added Management creates the optimal balance between short;

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How to Win Customers in the Digital World

demonstrate both the power and risks involved. The authors - both experienced professionals in management education and telecommunications - introduce;

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How to Win Customers in the Digital World

demonstrate both the power and risks involved. The authors - both experienced professionals in management education and telecommunications - introduce;

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Business Orchestration

Digital convergence is redefining industries, and putting information, knowledge and collaboration at the heart of strategic leadership and;

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FRICTIONâ The Untapped Force That Can Be Your Most Powerful Advantage

teaches you how to identify roadblocks, alter them for the benefit of both business and customer, and create positive, lasting change.;

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Buy Now

the background, becoming a sort of infrastructure that can be taken for granted. Amazon promotes the comfort and care of its customers (but;

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Demystifying Communications Risk

for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to;

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Demystifying Communications Risk

for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to;

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Managing Customer Experience and Relationships

resource for marketing, sales, or customer service professionals in both the B2C and B2B world.;

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Brand Babble

of that relationship. Those approaches sets the stage for value-based branding that delivers the best value proposition to customers and increases;

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Operations Management

operations management system and the demands and expectations of customers; how to structure the OM system to deliver value; and, finally, how to;

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Lasting Value

of management systems that creates a boost in overall performance. When these systems are described and understood in their entirety, you'll see how the;

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Unchained Value

for organization she calls the digital value system - focused not on static, internally focused 'chains' but on dynamic, external webs;

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Value-based Management

The business management trend of Value-Based Management (VBM) and the related area of Shareholder Value are attracting considerable;

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Risk Management & Corporate Governance in 21st Century Digital Economy

Governance designates all regulations intended for organisation and centralisation of human societies on a global scale. The management;

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Creating Shareholder Value

value decision making, this book presents a new and indepth assessment of the rationale for shareholder value. Further, Rappaport presents;

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The Bezos Letters

The Bezos Letters lays out the fourteen growth principles that Amazon uses every day by examining Jeff Bezos' personal letters to;

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Product Management: Understanding Business Context and Focus

a way that creates value for your customers and business.;

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The Ultimate Question 2.0 (Revised and Expanded Edition)

Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and;

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Building the Value Machine

for both the customer's business and the organizations. Building the Value Machine explores how to target your customers effectively;

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Measuring Business Excellence

one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality;

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Measuring Business Excellence

one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality;

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