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Memorable Customer Experiences
Experiential marketing - or memorable customer experiences - is proving a popular tool amongst businesses seeking to make an impact in a;
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From Mindless to Mindful
culture where delivering memorable customer experiences is in the heart and mind of every employee.;
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Case Studies on Food Experiences in Marketing, Retail, and Events
experiences, and the challenges food customers face today. With a basis in literature review and theoretical background, the book illustrates specific;
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Call Center
Gwendolyn Oglesby has built her entire career working in customer service, creating memorable employee-customer experiences and positive;
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ExperienceCentric Organization, The How to win through customer experience
Explore the underlying structure needed to design and deliver memorable experiences Understand how customers and clients experience products and;
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Engaging Service
This book will focus on how to go beyond merely serving customers. It will clearly explain how to engage every customer and create;
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Delivering Fantastic Customer Experience
than ever before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the;
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Delivering Fantastic Customer Experience
before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the game. In this;
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Visitor Experience Design
Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black;
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Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and;
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Building Great Customer Experiences
This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and;
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Customer Experiences Affect Customer Loyalty
The study at hand investigates customer experiences at the American coffee company Starbucks and develops a new scale to measure customer;
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Crafting Customer Experience Strategy
, this book explores the need to create customer experiences by design utilizing data, as well as the importance of engaging with the voice;
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The World of Customer Service
Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical;
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How Excellent Experiences affect Customer Loyalty
be a separate, but related construct to customer experience quality. The author investigates the effect of customer experiences on customer;
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Water Cooler Talk
customer experiences, internal and external, and turn water cooler conversations into a source of never ending testimonials! As it relates to the;
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Delivering Legendary Customer Service
customer service experiences as the world's service leaders.;
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Customer Care Excellence
Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today;
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Customer Experiences with Soul
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Memodoo Memorable Spiritual Moments
pre-printed easy-to-use cues that you fill out in order to keep track of your memories. You get to enjoy memorable experiences not only when;
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Memodoo Memorable Religious Ceremonies
pre-printed easy-to-use cues that you fill out in order to keep track of your memories. You get to enjoy memorable experiences not only when;
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The Customer of the Future
studies and examples on how the world's most innovative companies are offering new and compelling customer experiences. Tomorrow's;
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Service Excellence
, operations and channels to create customer experiences that build relationships, as well as design responses to service failures. Manage people;
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The New Gold Standard
memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success;
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Customer Insight Strategies
In a noisy, fast-paced marketing world, customer insight holds the key to creating memorable, purpose-driven marketing. This book shows;
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Customer Insight Strategies
In a noisy, fast-paced marketing world, customer insight holds the key to creating memorable, purpose-driven marketing. This book shows;
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