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IT-Service-Management in der Praxis mit ITIL®
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IT-Service Management
Dieses Buch beschaftigt sich mit IT-Service Management basierend auf Information Technology Infrastructure Library Version 2 (ITIL V2) und;
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Building an ITIL Based Service Management Department
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;
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The Manager's Bridge Certificate In It Service Management
The Manager's Bridge Certificate is intended for those who have an ITIL(R) Manager's Certificate in IT Service Management and wish to;
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Best practice - IT service management based on ITIL 2011 edition
In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on;
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Measuring Itil
Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with;
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Incident Management mit Open Source Software
Incident Managements gesucht und schließlich mit dem Trouble Ticket System OTRS::ITSM auch gefunden.Die Evaluierung erfolgte dabei mit Hilfe;
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ITIL4 A POCKET GUIDE
bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices;
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Release and Control for Service Management, Based on ITIL
Practitioner Release and Control for IT Service Management, based on ITIL(r) - A PRACTITIONER GUIDE is the first publication of a new;
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De kleine ITIL V3
ITIL versie 3 is de nieuwste standaard voor IT Service Management. Met ITIL v3 introduceert de Office of Government Commerce het model;
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It Service Management
ITIL(R) and IT Service Management have been practised successfully around the world for more than 20 years. ITIL(R) is a framework for IT;
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Courseware - ITIL® 4 Foundation Courseware - Deutsch
IT-Servicemanagement durch ein Service-Value-System (SVS). ITIL 4 bietet einen umfassenden Überblick über Methoden die zum Unternehmenswert;
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ITIL Service Operation 2011
The ITIL Service Operation stage of the ITIL v3 framework highlights best-practice for delivering IT to meet agreed service levels for both;
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IT-Service-Level-Management
Veranschaulichung ein BSC-Tool eingesetzt wurde. Ein Buch fur IT-Verantwortliche, ITIL- und ITSM-Interessierte sowie Studenten.";
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Best practice - ITIL 2011 edition
IT service management. This pocket guide does exactly the same as previous editions: offering a concise summary of ITIL, based on ITIL® 2011;
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Service Transition Based on ITIL V3
The Management Guides are a concise summary of the 'Foundations of IT Service Management based on ITIL V3'. A quick, portable reference;
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Passing your ITIL V3 Foundation Exam
publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle;
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ITIL Foundation Exam Study Guide
is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam;
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Itil Intermediate Service Transition Cou
, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;
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Itil Intermediate Service Design Coursew
is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;
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Itil Intermediate Service Operation Cour
qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT;
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Itil Intermediate Service Strategy Cours
, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service;
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Nutzenpotentiale im Configuration-Management nach ITIL
Configuration- Management nach ITIL mit sich bringt, und andererseits aufzuzeigen, warum Unternehmen sich zwar am ITIL-Standard orientieren, diesen aber;
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Itil Practitioner Courseware
theoretical knowledge in ITIL Drive improvement in IT Service Management Manage change from a larger perspective organizational change;
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Courseware - ITIL® 4 Foundation Courseware - Nederlands
Nederlands. Deze cursus is ontwikkeld om uw ITIL® 4 basisvaardigheid te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management;
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