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Official Introduction to the ITIL Service Lifecycle Book

An official introduction to the newly adopted structure, this guide explains the basic concept of IT service management and the place;

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Introduction To Itil

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Introduction to the ITIL V3 Service Lifecycle

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The Introduction to the ITIL Service Lifecycle Book

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Passing Your ITIL Foundation Exam

offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass;

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Passing Your ITIL Foundation Exam

offers a top level introduction to understanding the Service Lifecycle and each of the five components of the Lifecycle to help candidates pass;

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ITIL For Dummies

ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down;

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ITIL Foundation Exam Study Guide

services. * Offers an introduction to IT service management and ITIL V3 service strategy * Highlights the topics of service design and development;

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ITIL V3 Foundation Handbook

handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure. It contains a chapter on;

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Best practice - IT service management based on ITIL 2011 edition

Edition. It is endorsed by AXELOS, the official ITIL Accreditor. The ITIL Lifecycle is fully covered. In addition there is much attention to the;

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Foundations of IT Service Management with ITIL 2011

of IT Service Management with ITIL® 2011'' provides a reader with the introduction to this approach to IT services without the expense of a;

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ITIL Lite

ITIL Lite: A Road Map to Full or Partial ITIL Implementation" is aimed at encouraging organizations to adopt ITIL V3 by selecting and;

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Building an ITIL Based Service Management Department

ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how;

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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

updated to align with amendments to the ITIL(R) 4 Foundation syllabus. ;

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Foundations of IT service management

to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key;

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Best practice - ITIL 2011 edition

Pocket Guides have helped readers all over the world to understand the essentials of ITIL (IT Infrastructure Library), the leading framework for;

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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

ITIL(R) 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and;

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Itil Intermediate Operational Support &

ITIL Intermediate Operational Support and Analysis 4 daysThis 4 day course leads to the ITIL Certificate Operational Support and Analysis;

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Reinventing ITIL (R) in the Age of DevOps

Delve into the principles of ITIL (R) and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to;

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Become ITIL (R) 4 Foundation Certified in 7 Days

Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL;

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Foundations of IT Service Management Based on ITIL

ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this;

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ITIL(R) 4 Foundation Courseware - English

'ITIL(R) 4 is on its way! We are pleased that we can deliver you courseware which could help you to give excellent classes and deepen your;

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Measuring Itil

Working with ITIL? Building an IT Service Management program? Learn how to define and build an IT Service Management Metrics Program with;

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Itil Intermediate Service Transition Cou

ITIL Intermediate Service Transition 3 daysThis leads to the ITIL Certificate Service Transition. This is a free-standing qualification;

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Itil Intermediate Service Design Coursew

ITIL Intermediate Service Design 3 daysThis course leads to the ITIL Certificate Service Design. This is a free-standing qualification, but;

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Itil Intermediate Service Operation Cour

ITIL Intermediate Service Operation 3 daysThis course leads to the ITIL Certificate Service Operation. This is a free-standing;

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Itil Intermediate Service Strategy Cours

ITIL Intermediate Service Strategy 3 daysThis course leads to the ITIL Certificate Service Strategy. This is a free-standing qualification;

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