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Managing and Marketing Health Services

pressure for the reorganisation of health care systems in pursuit of accessible, high quality, cost-effective health care delivery in modern;

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Equality in Managing Service Delivery

This book gives practical advice on how organizations delivering a service to the public can meet th;...

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Technology and People Management

There is a growing recognition that competitive advantage and service delivery will be built through a combination of people and technology;

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Diversity and Public Administration

multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics. This;

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Diversity and Pubic Administration

multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics. This;

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Managing In Health And Social Care

throughout is on the role that a manager can play in ensuring effective delivery of a high quality service to service users. Examples from social;

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ITIL V3 Service Operation

Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the;

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Customer Service Delivery

Customer Service Delivery taps into business, marketing, and psychological research and practices to provide a wealth of knowledge about;

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Customer Retention and Relationship Management

Ghanaian banking industry has undergone many changes in terms of service delivery with the aim of improving the quality of customer service;

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Health Service Marketing Management in Africa

in technology not only improve healthcare delivery systems but also provide avenues for customers to seek information regarding their health conditions;

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The New Public Governance in Public Service Delivery

Administration, Faculty of Social Sciences. Topics in this booklet include: what is good public service delivery? * splitting up and reconnecting;

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Coopetition

Public service innovation, defined as the adoption of new technology and methods of service delivery, is at the heart of public management;

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Service Science

Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and;

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Information Delivery in the 21st Century: Proceedings of the Fourth International Conference on Fee-Based Information Services in Libraries

Face the information explosion with confidence!Information Delivery in the 21st Century: Proceedings of the 4th International Conference on;

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Information Delivery in the 21st Century

Face the information explosion with confidence!Information Delivery in the 21st Century: Proceedings of the 4th International Conference on;

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Managing in Health and Social Care

is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings;

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Managing in Health and Social Care

is on the role that a manager can play in ensuring effective delivery of high-quality services. Examples from social care and health settings;

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The Best I.T. Service Delivery BOOK EVER! Hardware Warranty, Break-Fix, Professional and Managed Services

The third publication in MSP University s best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER covers all;

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Managing the IT Services Process

Managing the IT Service Process is the first book of its kind to recognize the truth of IT Service delivery. It takes the overall view;

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Operations Management for Service Industries

Effective service delivery requires a transition from high-volume, long-run operations to low-volume, short-run output. In conventional;

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Service Management And Marketing

A service can be defined as any activity or benefit that one party can offer to another, which is es;...

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Information Systems Strategic Planning for Public Service Delivery in the Digital Era

Service delivery in the digital era is all about bringing together innovative ideas from various stakeholders in the private, public, and;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Collaboration in Public Service Delivery Promise and Pitfalls

promote more collaborative government. Collaboration in Public Service Delivery sheds light on these efforts, analysing and reconceptualising the;

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Obtaining Value from Big Data for Service Systems, Volume I

Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation;

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Lean DevOpsA Practical Guide To On

between what delivery teams think they're delivering and what customers actually experience. In Lean DevOps, technical leader Robert Benefield;

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