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Driving Networked Service Productivity

Christofer F. Daiberl explores how to enhance the productivity of services delivered by a network of co-providers. Harnessing empirical;

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Customer Service Essentials

, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical;

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Customer Service Essentials

, in the quest to achieve excellent customer service, increased productivity and enhanced employee satisfaction. It explores the practical;

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Service Quality And Productivity Management

The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the;

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Exploring Service Productivity

Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using;

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Economic Performance in the Americas

countries and the USA in terms of the types of services that gained importance and the driving growth forces. The author provides a fascinatingly;

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Networked Digital Technologies

This two-volume-set (CCIS 293 and CCIS 294) constitutes the refereed proceedings of the International Conference on Networked Digital;

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IT Services for Cloud Computing

See how the principles of Service Science govern the dynamics driving the adoption of cloud computing in the industry. Cloud as Service;

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Service Entities in Open-Closed Innovation

productivity of the service sector has not been identified clearly in relation to the sectoral growth because the productivity of service sectors has;

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Networked Digital Technologies, Part II

This two-volume-set (CCIS 293 and CCIS 294) constitutes the refereed proceedings of the International Conference on Networked Digital;

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Coproducing Water, Energy and Waste Services

Conventional services, such as water, energy and waste services, have been for a long time physically networked and centrally managed;

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Coproducing Water, Energy and Waste Services

Conventional services, such as water, energy and waste services, have been for a long time physically networked and centrally managed;

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Network Distributed Computing

distributed computing Networked distributed computing (NDC) systems are driving an ongoing technological revolution that has already spawned the;

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Performance and Productivity in Public And Nonprofit Organizations

productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers;

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Performance and Productivity in Public and Nonprofit Organizations

productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers;

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Networked Predictive Control of Systems with Communication Constraints and Cyber Attacks

This book presents the latest results on predictive control of networked systems, where communication constraints (e.g., network-induced;

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Managing Service Productivity

improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity;

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The least developed countries report 2015

of agricultural productivity for human development in rural areas, and analyzing the key elements driving agricultural productivity growth in these;

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Productivity Measurement for Business Excellence

Productivity Measurement for Business Excellence clarifies concepts on productivity measurement and introduces a more holistic approach;

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Integrated Management from E-Business Perspective

perspectives of an e-business service. Addressing the problem of managing e-business as a set of networked services, this text links enterprise;

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The Effects of Globalisation on Firm and Labour Performance

This book examines driving factors and the effects of globalisation on economic development through firm and product level data. It;

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Measuring And Improving Productivity In Services

The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies;

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Productivity Measurement and Improvement

Improving organizational productivity is an important current and future issue. The improvement can be effected by changing technology, or;

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Collaborative Innovation

Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating;

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Service Management

in quality and productivity in the service industry. It shows how crucial functional areas of an organization such as marketing, strategic issues;

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Focus on Economic Growth & Productivity

national product. Maintaining rapid economic growth depends increasingly on productivity gains, particularly in the service sector. Economic growth;

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The Growth of Service Industries

perplexed by the interplay of slow service and fast goods productivity growth and wonder why the demand for services is so persistent. The;

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