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Customer-Driven Culture Microsoft Story

at Microsoft. This book shows readers how to hack their culture and reduce the distance between them and their customers' needs. It's a;

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Cult Of Service Excellence

more and more customer driven. A customer-driven organization maintains a base of loyal customers by recognizing that customer service and;

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Chief Customer Officer 2.0

, Mazda and Microsoft Corporations. Since 2002 she has led CustomerBliss, a preeminent customer experience transformation company where she helps;

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Manage your Business Contacts Easily with EasyDirector

The management of relationships with contacts, friends, business partners, customers, suppliers, vendors, and employees is generally taking;

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Customer Success With Microsoft Dynamics Sure Step

Customer Success with Microsoft Dynamics Sure Step is a focused tutorial of Microsoft Dynamics solution envisioning and delivery, rather;

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Working with Microsoft Forms and Customer Voice

Work with business scenarios and discover best practices to get the most out of Microsoft Forms and Microsoft Dynamics 365 Customer Voice;

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Microsoft Dynamics Sure Step 2010

in your Microsoft Dynamics engagements. If you are a Dynamics consultant, developer, or in a customer resources or sales role that requires;

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Customer-Driven Disruption

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Customer-Driven Process Improvement

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Power Platform and Dynamics 365 CE for Absolute Beginners

This is your complete guide to less-code and no-code theories, along with practical application of Microsoft Power Apps and Dynamics 365 CE;

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The Customer-Driven Organization

Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned;

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The Customer-Driven Organization

Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned;

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A Practical Guide to CRM

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business;

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A Practical Guide To Crm

In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business;

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The Customer-Driven Company

the Bible of customer service.;

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Building the Brand-Driven Business

"Every time an employee gets to touch a customer or a customer gets to touch the brand, that company gets the opportunity to either;

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The Simple Truths of Service

been touched by this story. Have you? Your competitive edge in today's business environment is in how your customers are treated. If you;

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Product Launch the Microsoft Way

Product Launch the Microsoft Way distills years of Microsoft marketing and product launch expertise into one convenient book, providing an;

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Leading the Customer Experience

-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary;

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Leading the Customer Experience

-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary;

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Data Driven Marketing For Dummies

spot sales trends, develop smarter marketing campaigns, and accurately predict customer loyalty. Data Driven Marketing For Dummies helps;

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The Microsoft Story

Imagine if you could see the playbook that returned a struggling tech empire to the top of the tech leaderboard. The Microsoft Story will;

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The Microsoft Story

Imagine if you could see the playbook that returned a struggling tech empire to the top of the tech leaderboard. The Microsoft Story will;

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Microsoft Dynamics Crm 4 For Dummies

and manage all your customer information Personalize Microsoft CRM to work for your business Set up CRM to support sales, marketing, and;

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Moments of Truth PB

The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.;

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Market Driven Organization

For forty years managers have been exhorted to ''stay close to the customer and ahead of the competition.'' And with good reason Research;

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Crowning the Customer

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by;

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