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Authentic Customer Centricity

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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Authentic Customer Centricity (Hc)

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business;

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So You Want to Be Customer-Centric?

just 99 pages, So You Want to Be Customer-Centric? helps you shake the habits that are preventing companies being truly customer-centric. This;

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Customer-Centric Project Management

project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and demonstrate how;

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Customer-Centric Project Management

importance for project performance; using tools and processes to guide customer-centric thinking will help you see the results of engagement and;

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Customer-Centric Marketing

The practical, expert guide to reaching the new consumer Customer-Centric Marketing is a comprehensive game plan on succeeding in the new;

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Customer-Centric Knowledge Management

of customer-centric knowledge implementation. It seeks to expand the literature and business practices and contributes to the dynamic and emerging;

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How Creating Customer Value Makes You a Great Executive

, measuring customer value added, circle of promises, customer-centric circles, bill of rights, total customer value management. Remember, if you;

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Customer Centricity

successfully executed a pivot that puts the company in a customer-centric mindset, an approach that Wharton professor Peter Fader describes in Customer;

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Designing the CustomerCentric Organization

century, they must have the ability to do business based on what the customer wants. Designing the Customer Centric Organization;

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Ignore Your Customers (and They'll Go Away)

: company culture, specifically how to build and sustain a customer-centric company culture. Case studies and anecdotes from the great customer;

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The Customer Conundrum

Smith identifies the core issues relating to the customer service gulf, and then gives solid, practical advice on how you can create, maintain;

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Multichannel Marketing

No longer can the offline remain separate from the online. Integrated, customer-centric, cross-channel marketing campaigns persuade;

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Profit Maximization Through Customer Relationship Marketing

: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest;

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Profit Maximization Through Customer Relationship Marketing

: Measurement, Prediction, and Implementation takes the various elements of customer centric marketing and brings them together using the latest;

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The Digital Marketer

in digital marketing that are part of our everyday world. In The Digital Marketer: Ten New Skills You Must Learn to Stay Relevant and Customer;

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Customer with a Capital C

company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer - with a Capital "C" as a simple;

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Customer with a Capital C

company that is truly customer-centric. With the help of everyone at Headsets.com, Ken Welsh has written Customer - with a Capital "C" as a simple;

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Your Customers' Perception of Quality

impact of quality perception on your bottom line. Allowing you to look at quality from an outside-in, truly customer-centric perspective, the;

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Customer-Centric Cost Reduction

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Customer-Centric Selling--2nd ed

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Customer-Centric Marketing

and getting the customer involved in the message. Customer-Centric Marketing shows readers how sustainable development practices and digital;

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It's the Customer, Stupid!

business by gaining new customers, and, more importantly, by keeping the ones you have happy and coming back for more. This fun-to-read book;

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Innovators Playbook

of hands-on experience, tools and methods for developing a winning customer-centric approach to innovation. This book will teach you how;

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The Ten Demandments

powerful and demanding, than at any time in the past. The Ten Demandments tells you exactly what these customers want, and what they'll do if they;

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Customer-Centric Marketing

State-of-the-art analytic and quantitative methods for using big data to craft effective real-time, dynamic customer-centric marketing;

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Journey To Centricity

A timely roadmap for leaders to transform outdated business practices into truly customer-centric companies of the future. Improve customer;

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